1. New
  2. Sent to Supplier
  3. Under Review
  4. Accepted
  5. Settled
or Declined Next: Send to Supplier · before Fri Oct 16
3Lines2 slabs · 1 crate
747.5 sqftArea Claimedof 6,596.7 sqft on ARR-0223-1
€7,025.80Claimed$7,728.38 at 1.10
$0.00Creditedno credit note yet
Fri Oct 16Supplier Window13 days left · not yet sent

Lines Claimed

The three receiving variances that are the supplier's to answer, valued at the PO price per sqft on the listed area, in the supplier's currency. Raised against BILL-2026-0104, which was paid in full against documents before the container landed.

Slab Material Size Area Reason Decision Outcome Claimed
SA-0617B-1213 · L1 Statuario · 2cm Polished1st Choice · ORD-2026-0034 300×160 cm 51.7 sqft Broken on ArrivalThrough-crack across the lower third, found on unbundling · A-frame intact WaitingNot sent yet —Not settled €2,171.40$2,388.54 · €42.00/sqft
CV-0906B-1214 · L2 Calacatta Viola · 2cm Polished1st Choice · held for Meridian 320×162 cm 55.8 sqft Wrong MaterialCalacatta Vagli: grey ground, no violet veining · quarantine bay Q-1 WaitingNot sent yet —Not settled €2,678.40$2,946.24 · €48.00/sqft
CR-08Crate · L3 Carrara Honed 12″×24″Crate of 80 boxes · Standard Crate120×100×90 cm 640 sqft Short-ShippedListed on the packing list, not in the container · seal intact WaitingNot sent yet —Not settled €2,176.00$2,393.60 · €3.40/sqft

Not claimed from the same container: CV-0905 measured 326×166 cm, 58.2 sqft (+2.4) against its listed 320×162 cm; it was billed on the listed area, so the difference is in our favour and noted on the receipt. CV-0907 is pending inspection on A-frame AF-3; if it fails, add it here as a fourth line.

Evidence

Pulled from the receipt, not asked for again: the 6 variance photos J. Pérez took at Miami Yard on Fri Oct 2 and Sat Oct 3, each filed under its slab. Every file goes to the supplier with the claim.

Open the Receipt
SA-0617 · Statuario3 photos · pulled from the receipt · J. Pérez, Miami Yard · no video
SA-0617, the slab face with the through-crack across the lower third SA-0617, close-up of the crack at the edge Bundle B-1213 on its A-frame as unbundled, frame intact
CV-0906 · Calacatta Viola2 photos · pulled from the receipt · shown beside the loading photo of bundle B-1214 that E. Costa approved on Thu Sep 3
Received · Sat Oct 3
CV-0906 as received, grey ground with no violet veining CV-0906 label MA-24120 beside the face
Expected · Loading Photo, Paolo Lenzi
Calacatta Viola from bundle B-1214 at loading, violet veining on a white ground
CR-08 · Carrara Honed1 photo · the empty crate position as the doors opened · seal IT 0558213 intact
The tile crates in the container with the eighth position empty

Thread with Marmi Apuani

One thread for the claim. Marmi Apuani is not on Vava, so the claim goes by email with its PDF and photos, and every reply comes back here. An internal note is never sent.

E. Costa Internal · hidden from supplier Sat Oct 3

Drafted from receiving; sending Monday.

Supplier Sees It Internal Only

Who Gets It

To
Giulia Bertolucci · export sales
Cc
Paolo Lenzi · logistics, who sent the loading photos
By
Email with the claim PDF · replies by email land on this thread
Reply By
Fri Oct 16 · 14 days from receipt
Reminders
Every 3 days once sent, while unanswered
Past the Date
Reply Overdue on the claim, and an alert to E. Costa · never closed on its own

Settlement

How the claim is to be paid back, asked for in the claim and confirmed when Marmi Apuani answers. The next container from the same quarry is the usual place. Nothing is chosen until you choose.

Marmi Apuani owes €7,025.80 hereNo open creditsOne claim settled in May

A credit lands only on the PO you pick. A partial answer is possible: the lines the supplier accepts settle this way, the rest stay open. Open PO-2026-0230

Stock Effect

What happens to each slab when the claim settles. Slabs rarely go back across the ocean; a broken one is written off, kept as a remnant or regraded.

Settings default: Ask Each Time
SA-0617 · StatuarioBroken · not received into stock · 51.7 sqft
CV-0906 · Calacatta VagliQuarantined · in quarantine bay Q-1 · 55.8 sqft
CR-08 · Carrara HonedShort · 1 crate · 640 sqft
Nothing to move: the crate never arrived. L3 stays received 7 of 8.

Credit Note

The supplier's credit note, recorded against the claim lines it covers. It cannot exceed BILL-2026-0104 (€81,775.40), and its number is checked against every Marmi Apuani credit note and bill.

No credit note yet. When Marmi Apuani sends one, record it here against the lines it credits.

Effect on Client Orders

What receiving already did for the clients these slabs were sold or held for. The claim changes none of it.

SA-0617 Sold on ORD-2026-0034 · Island Stone Distributors · box 1, loads Tue Oct 6 The spare SA-0621 was substituted. The order keeps its 20 Statuario and 5,200 kg; E. Costa was notified. Covered by SA-0621
CV-0906 Held by S. Ramirez for Meridian Design Studio until Oct 9 The hold moves to CV-0907 once it passes inspection; S. Ramirez was notified. Waiting on CV-0907
CR-08 Not sold or held The other seven crates went to counter bay T-2 in shade lot CH-2632. No client affected

Claim Letter

The formal claim a quarry still expects: the slab list with sizes and area, the photos, and the credit asked. Built from the Supplier Claim v1 template.

Supplier Claim v1 PDF · slab list, photos, credit asked · 3 lines · €7,025.80 Goes to Supplier with the claim

Timeline

Every step on the claim, newest first. Nothing here is edited or removed.

  1. Sat Oct 3Internal note: "Drafted from receiving; sending Monday." · E. Costa
  2. Sat Oct 3Claim drafted · 3 lines valued at the PO price, €7,025.80 · window to Fri Oct 16 · E. Costa
  3. Sat Oct 3BILL-2026-0104 matched slab by slab: Exception, €7,025.80 carried to this claim · three-way match on receipt
  4. Sat Oct 3Raised from receiving: SA-0617 broken, CV-0906 wrong material, CR-08 short · 6 photos attached · J. Pérez's variances on ARR-0223-1
  5. Sat Oct 3SA-0621 substituted for SA-0617 on ORD-2026-0034 box 1 · E. Costa notified
  6. Sat Oct 3Meridian Design Studio's hold set to move from CV-0906 to CV-0907 once it passes · S. Ramirez notified
  7. Fri Oct 2Receiving started at Miami Yard · J. Pérez
  8. Fri Oct 2 · 11:40ARR-0223-1 delivered to Miami Yard · the supplier's 14-day claim window opens · Everglades Drayage