Orders · Email Templates
Email Templates
Order Emails
Every email Orders sends, from the presets VavaStone provides. Switch one off or change its wording; subject and body take merge fields, the PDF rides along, and every one links to the client's order page.
| On | Attaches | Default Recipients | Sent | Wording | Actions | |
|---|---|---|---|---|---|---|
| Approval link"Your order {order} from Vava Stone Miami is ready to approve" · e-sign or pay the deposit | Order Confirmation · Proforma Invoice | Client contacts · the rep · BCC accounting | 47 this yearlast ORD-2026-0042 · Sep 30 · opened twice | CustomisedE. Costa · Sep 12 | ||
| Deposit received"We received your deposit of {amount} on {order}" · the slabs are now reserved | Wire Receipt or Receipt | Client contacts · the rep | 31 this yearlast WIRE-88340 · Sep 29 | Presetas VavaStone wrote it | ||
| Container departed"{container} sailed from Port Everglades · ETA {eta}" · B/L number and tracking link | Packing List · Shipping Instructions | Client contacts · their forwarder · the rep | 7 this yearlast SHP-0031-1 · Sep 18 · link opened 3 times | Presetas VavaStone wrote it | ||
| Arrival notice"{container} arrives {port} on {eta}" · the balance still due before the documents release | Statement | Client contacts · their forwarder · the rep · BCC accounting | 6 this yearlast SHP-0036-1 · Sep 27 · next SHP-0031-1, not sent | Presetas VavaStone wrote it | ||
| Ready for pickup"Your slabs are ready at Miami Yard · slot {slot} · release code {code}" · yard hours and rules | None · Pickup Release prints at the counter | Client contacts · the designer under arrangement B | 17 this yearlast ORD-2026-0041 · Oct 1 | Presetas VavaStone wrote it | ||
| Invoice due"{invoice} for {amount} is due {due}" · reminders on release, +7 and +14 days · Pay Now where cards are offered | Invoice · Statement | Client billing contact · the rep · BCC accounting | 52 this yearlast INV-2026-0116 reminder · Oct 1 | CustomisedE. Costa · Sep 12 | ||
| Payment received"Thank you · {amount} received by {method} on {invoice}" · surcharge and the balance still due; a refund uses the same email | Receipt or Wire Receipt | Client billing contact · the rep | 43 this yearlast refund RTN-2026-0011 · Oct 2 | Presetas VavaStone wrote it |
Edit: Owner, AdminPresets kept by VavaStone · new ones arrive switched offBranding comes from PDF Templates Manager
Edit Branding