Templates

Every document Orders issues for your licence. Each is a template you edit, version and publish; a changed one is restorable to the platform default.

Container Documents

The container set. One set per delivery, rendered from the order and never re-keyed: these documents share shipper, consignee, references, lines, weights, container and seal numbers, and download together as one PDF or a ZIP. Prices show only where customs or the buyer needs them.

8 containers this year Caribbean Surfaces receives the set as data

Selling & Payment 5

Shipping the Container 9

Local Documents

The local set: confirmation, Pick Ticket, Delivery Note, Pickup Release, Receipt, Invoice, Credit Note and the Claim or Return Authorisation. Which price a document shows follows the recipient: a homeowner under arrangement B sees the retail price and never the designer's; the yard's papers show none.

2 per-client layouts

Selling & Payment 6

Yard & Delivery 4

After the Sale 2

Branding Defaults

What every document, email and the Client Order Page wears. Set for the tenant, overridable per location. No vendor branding ever appears on a tenant's document.

Company Profile
Vava Stone Miami Miami Yard override
Miami Yard · Miami, FL
Registered address and EIN from Company Profile
Commercial Invoice INV-2026-0118
The header as Miami Yard prints it ·
Images
Vvava-stone-miami.svg
stamp-miami.png
Positions
Colours
#4C74A6
#1F2937
Type
Letterhead
Footer

Applied to every template that uses the shared letterhead and footer snippets. A template that placed its own stays as it is.

Issued on Status Events

A status move creates and files the document, and sends it where the switch is on. The rules live in the Status Workflow Manager; nothing is issued on Expired, which only alerts.

Status Workflow Manager
  1. Pending Approval
    Proforma Invoicefiled on the order
  2. Loaded
    Packing List · Commercial Invoicethe loading set
    Packing DeclarationISPM 15 timber, container clean
    VGM Declarationverified gross mass
  3. On Water
    Container departed emailB/L number and the tracking link
  4. Documents Released
    The originals setCommercial Invoice, Packing List, B/L details, Certificate of Origin as one PDF
  1. Confirmed
    Order Confirmationin the recipient's price
    Pick Ticketone per shipping location
  2. Out for Delivery
    Delivery Notethe signed copy comes back as the Proof of Delivery
    or Ready for Pickup
    Ready-for-pickup emailthe slot and the release code
    Pickup Releaseprints at the counter
  3. Expired

    No document. Sets the status and alerts the rep and managers; the slabs stay held until a user acts.

Edit and publish: Owner, AdminDraft: Accounting, Export SalesReps pick a published template at print timeA location's templates are edited by that location's admins Users & Roles